| Client |
Business Challenge |
Solution |
| A leading provider of interior design services |
Fragmented view of customers due to use of multiple disjointed systems |
Full replacement of their non-integrated systems used to operate their business (excluding financials) with Salesforce Sales Cloud, PRM, and Salesforce Service Cloud-based functionalities. |
 |
| A distributor of specialized automotive vehicles, parts, and services |
Difficulties running, growing and measuring the business across several business units |
Complete Salesforce Sales Cloud implementation with go-live in 8 weeks |
|
| A leading network storage provider |
- |
SFDC integration with Oracle EBS |
|
| A leading provider of outsourced contact center services |
External customer support agents lack detailed customer issue information available to internal customer support agents |
Integration with the client's Salesforce environment |
|
| Application Management Services for a leading provider of integrated automation and software solutions company. |
- Complete maintenance activity of Oracle Apps along with HP cluster
- Efficient use of modules like MRP
- Integration with third-party ERP.
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- PRS Consulting Services provided seamless integration of Oracle Applications with Oracle localization and Oracle Workflow.
|
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| Application Management Services for a Major Mobile Services Provider in India |
- The client faced High degree of complexity involved in ERP support functions and had difficulties customizing applications as per business requirements
|
- PRS Consulting Services implemented Financial & Distribution modules and helped roll out across the client’s multi-org environment
|
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| PRS Consulting Services Provides DBA Support to a Chemical Manufacturing Company |
- The client lacked the day-to-day support on Oracle Applications functional requirements and also for various MIS reports required by end users.
|
- PRS Consulting Services provided day-to-day support for the base application as well as India Localization (user queries, interaction with meta-link, functional testing of transactions in case of application of new patch, etc.)
|
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| Migration from Oracle On Demand to Server-based Applications and Database |
- The client used Oracle on Demand Oracle Applications services for a few years, but the application performance was not acceptable.
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- PRS Consulting Services used Oracle best practices for the migration, which helped to minimize the required downtime with zero-error activities
- PRS Consulting Services was involved in pre-migration planning, which helped ensure success in the critical migration stage
|
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| Multi-country Roll-out of Oracle Financials Modules for a Logistics Major |
The client required a multi-country roll-out of the Oracle Financials across the APAC region with minimal cost and in a fast track mode. |
- Standard set up of the above-mentioned modules on the Test and Production servers
- Customization of some interfaces and reports according to the requirements of the client in the multi-org environment
- Application Implementation Methodology documentation.
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| Implementation of Oracle R12 for a Leading Computer Components and Electronics Provider in the USA |
- Technical limitations in the current custom built in-house applications for their Web store & its integration with the warehouse management legacy financial system.
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PRS Consulting Services delivered a complete Oracle E-Business Suite version R12 with modules including Financials, Distribution and iStore. |
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| Re-implementation of Oracle Applications for a leading Home Finance Company |
- The client faced day-to-day operational issues as Oracle de-supported application versions (11.5.2)
|
- Detailed analysis of existing business processes
- Re-implemented new version of application
|
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| Re-implementation of Oracle EAM Module for a Leading Shipping Port |
The Company already had Oracle E-Business Suite implemented at its premises. The modules implemented included Financials, Distribution, EAM and Projects among others. |
- PRS Consulting Services proposed a solution of integrating all the modules for all locations in a single instance. This helped the client to consolidate various locations in the near future.
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| Upgrade from Oracle 11i to Latest Version Oracle R12 for a Leading Glass Manufacturing Company |
- Support for currently de-supported version of Oracle ERP
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- Integration of solutions to streamline and improve business processes
- Platform migration from Windows to Oracle Enterprise Linux 4.5 to eliminate virus threats
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