Leading and sustaining user experience through proactive support models
In the current environment of ever changing user experience requirements and hyper competition, businesses need to leverage technology investments to their full capabilities in order to gain competitive advantage and increase both the efficiency and the effectiveness of their end-to-end business processes. Now more than ever before, businesses are looking for innovative, un-interrupted systems support experiences which support their key business functions and potential growth.
A simple support initiative is just not enough—a fundamental shift in the way user experience gets delivered is imperative. Those leading the charge are the companies that are transforming the user interactions and aligning their business and IT thought leaders and establishing a 'user in the forefront' as a foundation for success. These organizations are thus empowered and compelled to exceed expectations—to anticipate and respond proactively to changing user needs such as new product introduction, privacy / security and/or technology preferences etc.
PRS Consulting Services's proactive AMS model is designed to partner with its clients and drive positive user experience.
Business Drivers
- Customer experience
- Lower TCO
- Global Coverage
- Compliance / regulatory requirements
- Go to market timelines
Why PRS Consulting Services
PRS Consulting Services is in the best position to offer these advantages to clients as PRS Consulting Services:
- has a proven track record of success and extensive experience in delivering high-value application management services to clients for over 10 years
- has established its AMS Center of Excellence offering best practices, established methodologies and both consulting and engineering expertise
- has the vision for the next generation support model and guides its clients as they transform their IT organizations to becoming proactive partners to business
- minimizes the risk of outsourcing through smooth transition and establishing an effective program governance model
- is a flexible, responsive and nimble company that is first and foremost a trusted partner to its clients
|
|
